Terms of Service
Please read these terms carefully before using our services.
1. Introduction
Welcome to Sparkle Rand Cleaning Service. By accessing our website or booking our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
2. Vetted Cleaning Contractors
To ensure we can provide flexible and comprehensive coverage, we use vetted Cleaning Contractors in all areas where we serve.All our partner contractors undergo strict background checks, quality assessments, and are fully insured to maintain the high standards associated with the Sparkle Rand Cleaning Service brand. We manage the booking, customer service, and quality assurance for all jobs completed by our network of professional contractors.
3. Booking and Services
All bookings are subject to availability. We reserve the right to decline any booking request. The specific details of the cleaning service to be provided will be agreed upon prior to the commencement of the work.
4. Pricing and Payment
Estimates provided via our website or over the phone are subject to change upon physical inspection of the property. Payment terms will be outlined during the booking process. We require standard notice for cancellations, otherwise, a cancellation fee may apply.
5. Customer Responsibilities
The customer is expected to provide access to the property at the agreed-upon time and ensure a safe working environment for our cleaners and contractors. Please secure any fragile or highly valuable items prior to the clean.
6. Liability
While we and our vetted contractors take the utmost care when cleaning your property, accidents can occasionally happen. Sparkle Rand Cleaning Service and its contractors are fully insured. Any claims for damage must be reported within 24 hours of the service completion.
7. Contact Us
If you have any questions about these Terms of Service, please contact us at:
- Email: hello@sparklerandcleaningservice.co.uk
- Phone: 0116 000 0000
Ready for a Spotless Space?
Get a free, no-obligation quote today. We offer flexible scheduling and reliable service across Leicester and Leicestershire.